Contact us
We are here to assist you with any inquiries regarding your orders, products, or general questions about GromVolt. Our dedicated support team is ready to help you with keyboards, mice, and controllers.
Email Support
For all customer service inquiries, including order status, product information, and technical support, please reach out to us via email:
We strive to respond to all emails within 24-48 business hours.
Mailing Address
If you need to send us physical correspondence, please use the following address:
Company Name: PEAKPROSPER TRADING CO., LIMITED
Company Address: V831, 8/F LIVEN HSE NOS.61-63 KING YIP ST KWUN TONG HONG KONG
Business Hours
Our support team operates during the following hours (all times local):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Important Note
Please note that we do not have a user center or account system on our website. All order-related communication should be directed to the email address above. We do not provide phone support or maintain social media accounts for customer service.